As we enter a new decade and approach the arrival of Baby Boomers, innovation is at an all-time high in senior living. Whether driven by technology solutions or changes in the healthcare environment (including COVID-19), labor shortages or affordability concerns, senior living providers need to think differently about how they provide services and the environments they are offering to seniors. This session will focus on areas of change and innovation, and provide case studies of solutions being explored by senior living providers around the country.

Mary Munoz, Senior Managing Director, Ziegler 
Mary Muñoz joined the senior living team at Ziegler in 1999. She manages the western region of Ziegler’s senior living practice.
Mary works with a broad variety of senior living communities and multi-facility systems in strategic planning for growth, as well as creative financing strategies. She has extensive experience with start-up CCRC projects, campus expansions and redevelopments, and refinancings. She also specializes in financing senior living mergers and acquisitions, and in strategic and capital planning consulting services. Mary is a frequent speaker at state and national conferences on a wide variety of senior living topics, and has published numerous articles on senior living finance and credit topics. She received a B.A. and a M.B.A. from Emory University, Atlanta, Georgia.